Tag Archives: customer service

@BofA_Help the worst job in social media

Written by Henry Goldman. Posted on March 10, 2010. No comments.
My experience with Bank of America this morning not withstanding (I got $140 in overdraft fees reversed, in less than 5 minutes!), B of A has a well deserved reputation as having literally the worst customer service in the world. Not just in the banking industry. The world. Let’s break it down. The website is a [...]